Most Helpful Review
I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.
Compared 23% of the time.
Compared 14% of the time.
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Compared 8% of the time.
Compared 39% of the time.
Compared 12% of the time.
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Compared 11% of the time.
Also Known As
|Also Known As||Nimsoft Service Desk||SmartCloud Control Desk|
|Overview||CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||IBM Control Desk on Cloud offer an access to a user friendly self-service, automated service management, and seamlessly-integrated, best-practice based service desk capabilities. IBM Control Desk provides the IT service management (ITSM) needed to simplify support of users and infrastructure. It also offers a unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets and enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages. Control Desk is IT Infrastructure Library (ITIL)-compliant, accessible through mobile devices and integrates with social media and development tools.|
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|Sample Customers||Oakwood Systems Group||St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology|