CA Cloud Service Management vs. Samanage

CA Cloud Service Management is ranked 16th in Help Desk Software with 1 review vs Samanage which is ranked 24th in Help Desk Software. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". CA Cloud Service Management is most compared with CA Service Desk Manager. Samanage is most compared with ServiceNow, Freshservice and TOPdesk.
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Most Helpful Review
T Macul
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Ranking
16th
out of 43 in Help Desk Software
Views
2,596
Comparisons
218
Reviews
1
Followers
277
Avg. Rating
8.0
24th
out of 43 in Help Desk Software
Views
1,762
Comparisons
732
Reviews
0
Followers
230
Avg. Rating
N/A
Top Comparisons
Compared 50% of the time.
Compared 16% of the time.
Compared 8% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
Samanage
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks."Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Sample Customers
Oakwood Systems GroupSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
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