Compare CA Cloud Service Management vs. Samanage

CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while Samanage which is ranked 26th in Help Desk Software. CA Cloud Service Management is rated 8.0, while Samanage is rated 0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Samanage is most compared with ServiceNow, Freshservice and TOPdesk.
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Most Helpful Review
T Macul
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,759 professionals have used our research since 2012.
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359,759 professionals have used our research since 2012.
Ranking
18th
out of 44 in Help Desk Software
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
26th
out of 44 in Help Desk Software
Views
2,003
Comparisons
720
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 47% of the time.
Compared 13% of the time.
Compared 8% of the time.
Also Known As
Nimsoft Service Desk
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CA Technologies
Samanage
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks."Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Sample Customers
Oakwood Systems GroupSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,759 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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