We performed a comparison between IBM Tivoli NetCool OMNIbus and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"It is an easy-to-use solution."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"It reduces the number of repetitive motions required by a human to respond to the system."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"It is an easy product to use and it is stable."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its technical support team takes longer to reply."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Scalability is zero. It cannot be scaled because of its age."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
Earn 20 points
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli NetCool OMNIbus is rated 7.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic, IBM Tivoli NetCool Impact and PagerDuty Operations Cloud, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM.
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