We performed a comparison between OPS/MVS Automation Intelligence and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"It alerts the operators when it is time to repair the communications and the IPLs."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"It is an easy product to use and it is stable."
"It reduces the number of repetitive motions required by a human to respond to the system."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The most valuable feature of the solution is helpdesk escalation."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The GUI interface could be improved, but that is coming. They are working on that."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
"The solution can be improved by including a wider list of permissions."
"The third-party configuration tool could be easier to use."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
Earn 20 points
OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. OPS/MVS Automation Intelligence is rated 9.4, while Splunk On-Call is rated 8.6. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
