We performed a comparison between New Relic and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution is scalable, and it is easy because all the documentation is available."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The most valuable features are the dashboards and tracing."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The VPN is one of the solution's most valuable features for us."
"The pricing is pretty good."
"The most valuable feature of the solution is helpdesk escalation."
"The alert calling feature is the best because notifications are delivered via phone messages."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"The customization of the start and end time is kind of cool."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The solution only supports the cloud platform and not on-premises."
"The solution is quite expensive."
"Should have more YouTube webinars."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"There could be improvements with communicating an incident or alert."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. New Relic is rated 8.6, while Splunk On-Call is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, Everbridge IT Alerting, ServiceNow and xMatters .
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
