We performed a comparison between SailPoint IdentityIQ and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."The community is very active and when I had questions about an issue, I was able to find the resources."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"Good life cycle management, segregation of duties, and analytics features."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"It is a stable tool, which we run in our complex environment."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"We have received good support from the tech support team."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"Whoever built it from the ground up, they understand how an organization is laid out."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"The product must improve its support."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The cost can be prohibitive for middle-tier companies."
"We faced some issues while integrating the solution with a third-party tool."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"I would like for the next release to have a more user-friendly interface."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"The management console could be improved."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"They need to do a little bit more on the mainframe side."
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SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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