We performed a comparison between DX Unified Infrastructure Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"MultiWAN and Balance service"
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Technical support is great."
"Monitoring infrastructure and business applications are the most valuable features."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"DX UIM is scalable."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"I've found the solution to be very scalable."
"You can create an application topology that shows relationships between different components."
"The initial setup is pretty straightforward. It's not complex at all."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"We want to see more investment in the UI and the dashboard."
"DX UIM's reporting and customization need to be improved."
"We would like to see automatic network topology."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"The UIM has no features through goods and services yet. "
"It needs a little bit more functionality in the Admin Console."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The pricing could be improved."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"Implementation could be improved."
"I'm not aware of areas that need improvement."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while OpenText Operations Bridge is ranked 35th in Cloud Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server. See our DX Unified Infrastructure Management vs. OpenText Operations Bridge report.
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