We performed a comparison between Check Point easy2Comply [EOL] and ConnectWise Automate based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, IBM, MetricStream and others in IT Governance."The tool has very good characteristics that can help us evaluate an entire infrastructure and get the most out of it."
"It has very specific features which allow us to generate or see recommendations."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"The database is great. It's a nicely ordered database."
"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."
"It is very scalable."
"It allows us to manage all client requests, jobs and invoicing."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The most value we get from this solution is that everything is on a patch cycle."
"Maybe they could improve the capability to be multi-tenant."
"The solution should be easier to use when it comes to entering and configuring with the internal applications."
"They could add real-time monitoring to improve the visibility of the entire infrastructure and improve the product a little more in terms of cloud integration."
"Scheduling of automation could be improved and made more simple."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"The menu doesn't always load properly."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"The fixed client for Automate is slow. The web client is not very intuitive."
Earn 20 points
Check Point easy2Comply [EOL] doesn't meet the minimum requirements to be ranked in IT Governance with 2 reviews while ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews. Check Point easy2Comply [EOL] is rated 6.0, while ConnectWise Automate is rated 7.4. The top reviewer of Check Point easy2Comply [EOL] writes "Great for compliance with good reporting and reliability". On the other hand, the top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". Check Point easy2Comply [EOL] is most compared with , whereas ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera.
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