We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The initial setup of Checkmk was easy...It is a very stable solution."
"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"Working with the solution is very easy. It's user-friendly."
"It has prevented failures from occurring in our production environment."
"The most valuable feature is the ability to manage the application flow."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It does everything we wanted it to do."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The Wi-Fi side needs improvement."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"The initial setup is a bit complex."
"In Checkmk, the documentation can probably be improved a bit more."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Compared to their competitors, they are missing some features at the moment."
"The solution should include more detailed reports for SQL database requests."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It would help customers if there were an on-premises version available."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Checkmk is rated 8.6, while New Relic is rated 8.6. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and ScienceLogic, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Checkmk vs. New Relic report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.