Compare Cisco Finesse vs. Cisco Webex Contact Center

Cancel
You must select at least 2 products to compare!
Ranking
6th
Views
229
Comparisons
171
Reviews
0
Average Words per Review
0
Rating
N/A
Views
898
Comparisons
746
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
CC-One, BroadSoft CC-One
Learn More
Overview

Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.

The Cisco Webex Contact Center is a Software-as-a-Service (SaaS) offering that creates a single, global queue in the cloud from which to route omnichannel customer interactions to one or more teams, sites, or outsource partners.

Offer
Learn more about Cisco Finesse
Learn more about Cisco Webex Contact Center
Sample Customers
ZEISS
AON, Office Depot, American Red Cross
Top Industries
VISITORS READING REVIEWS
Comms Service Provider20%
Computer Software Company16%
Retailer13%
Financial Services Firm10%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company23%
Media Company9%
Financial Services Firm7%

Cisco Finesse is ranked 6th in Contact Center Platforms while Cisco Webex Contact Center is ranked 4th in Contact Center as a Service (CCaaS). Cisco Finesse is rated 0.0, while Cisco Webex Contact Center is rated 0.0. On the other hand, Cisco Finesse is most compared with Amazon Connect, Avaya IX Contact Center and Genesys Cloud, whereas Cisco Webex Contact Center is most compared with Amazon Connect, Five9, Genesys Cloud, Avaya IX Contact Center and NICE inContact CXone.

See our list of .

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.