Compare Cisco Secure Email vs. IceWarp

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Cisco Secure Email Logo
11,543 views|7,181 comparisons
IceWarp Logo
4,090 views|3,053 comparisons
Most Helpful Review
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: July 2021.
523,372 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."

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"Its price is the most valuable. It is definitely one of the lowest price solutions.""It has great communication capabilities for team chatting and web conferences.""IceWarp has multiple applications that are easy to use for many people."

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Cons
"The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""Our customers sometimes have problems receiving mail.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

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Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""There are additional fees for adding features."

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"It is definitely one of the lowest price solutions.""Our licensing is on a yearly basis. There were no additional costs.""The license is based on the number of users."

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Questions from the Community
Top Answer: The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.
Top Answer: With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for Cisco. We've been really happy with Smart Licensing. There are additional fees… more »
Top Answer: The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky. Generally speaking, it is just dated, and I know that they're working… more »
Top Answer: IceWarp has multiple applications that are easy to use for many people.
Top Answer: The license is based on the number of users. With all of the features that are available for the users included with the license, it is reasonably priced.
Top Answer: It is underdeveloped with so many features that are available. There are no requirements for new features at this time. I would like to have a trial for mobile applications and more documentation… more »
Ranking
2nd
out of 53 in Email Security
Views
11,543
Comparisons
7,181
Reviews
9
Average Words per Review
1,624
Rating
9.0
4th
out of 18 in Email Applications
Views
4,090
Comparisons
3,053
Reviews
3
Average Words per Review
362
Rating
8.7
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
Offer
Learn more about Cisco Secure Email
Learn more about IceWarp
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Marriott, Toyota, Sony, Wendy's, Canon
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company21%
Financial Services Firm5%
Government5%
VISITORS READING REVIEWS
Comms Service Provider43%
Computer Software Company17%
Media Company6%
Energy/Utilities Company3%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise28%
Large Enterprise66%
REVIEWERS
Small Business77%
Midsize Enterprise15%
Large Enterprise8%
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: July 2021.
523,372 professionals have used our research since 2012.

Cisco Secure Email is ranked 2nd in Email Security with 9 reviews while IceWarp is ranked 4th in Email Applications with 3 reviews. Cisco Secure Email is rated 9.0, while IceWarp is rated 8.6. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". Cisco Secure Email is most compared with Fortinet FortiMail, FireEye Email Security, Proofpoint Email Protection, Cisco Secure Email Cloud Mailbox and Barracuda Email Security Gateway, whereas IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, Microsoft Exchange Online, Kerio Connect and 3CX Live Chat.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.