Please share with the community what you think needs improvement with IceWarp.
What are its weaknesses? What would you like to see changed in a future version?
It is underdeveloped with so many features that are available. There are no requirements for new features at this time. I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.
Our customers sometimes have problems receiving mail. There needs to be a desktop application from where they can get a report about whether the mail was delivered or not. For the public cloud, I often have to check from the backend server whether the mail was processed or not, or where the mail was stopped — was it stopped on our side or on the recipient's side?
The Exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating. Icewarp requires additional licenses to enable ActiveSync for accounts, but even with that (as of 12.2) the server has issues with syncing emails from the tests I ran.
What do you like most about IceWarp?
Thanks for sharing your thoughts with the community!