We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature for us is the DNS-based protection."
"It analyzes the domain security helps us implement the securest policy."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It's very stable, reliable and does its job."
"What we like most is security and how easy it is to integrate with other appliances."
"Provides dependable DNS monitoring of external devices."
"The initial setup is very easy and takes only a few minutes."
"Helps block personal email accounts."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The most valuable feature is that we can use it as a proxy."
"This appliance gives me good visibility in the userbase and their activities."
"It also has high availability."
"Cisco is the best in giving technical support. There is no doubt about that."
"The most valuable feature is security."
"It integrates well with Cisco Email Security Appliance."
"The content that we are getting is very good. Content caching is also supported."
"The most valuable feature is the caching."
"It's a stable solution."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"The solution is scalable."
"This solution does not give us full, 360-degree protection."
"I would like to see integration with SecurNX in the future."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"They need to improve analytics so they report on more of the specifics of user activity."
"Missing a real data leakage prevention solution."
"Data reporting could be improved."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"They need a better graphical interface, and they need a better ISE mechanism."
"The licensing model needs to be more flexible."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"Sometimes reporting is a little bit short."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"There are performance issues with all of the proxies."
"Technical support is an area that requires some improvement."
"The user interface could be improved, and the price could be lower as well."
"The solution could improve by having better documentation."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"The licensing part for Umbrella is really flexible."
"There are three models for licensing with different feature sets."
"I think it's worth the money."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"There is a subscription cost."
"When you compare the price of this solution to the price of FortiGate, it's high."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"Licensing fees are based on the number of users."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"It's expensive. Clients often go to other products."
"Licensing is based on a subscription."
"The price is too expensive compared with that of another solution."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).
A Symantec secure web-filtering proxy empowers you to: Control web and cloud usage with fast app performance. Establish negative-day threat defenses. Implement multi-authentication realm support. Gain visibility into encrypted web traffic.
Cisco Web Security Appliance is ranked 5th in Secure Web Gateways (SWG) with 10 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 5 reviews. Cisco Web Security Appliance is rated 7.6, while Symantec Proxy is rated 7.2. The top reviewer of Cisco Web Security Appliance writes "We always hear from our customers that this is one of the products that they are very satisfied with". On the other hand, the top reviewer of Symantec Proxy writes "Stable, with good caching for better performance and web isolation". Cisco Web Security Appliance is most compared with Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway, McAfee Web Gateway and Symantec Secure Web Gateway, whereas Symantec Proxy is most compared with Fortinet FortiProxy, Steelhead, Citrix SD-WAN and Exinda. See our Cisco Web Security Appliance vs. Symantec Proxy report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.