Most Helpful Review
Researched Forcepoint Secure Web Gateway but chose Cisco Web Security Appliance: Good third-party integration for user authentication and authorization, but technical support needs improvement
Researched Cisco Web Security Appliance but chose Forcepoint Secure Web Gateway: Flexible endpoint security, provides URL filtering, and the reporting is good
Find out what your peers are saying about Cisco Web Security Appliance vs. Forcepoint Secure Web Gateway and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The most valuable feature of this solution is its reliability."
"Using this solution has meant that we've needed to make fewer firewall changes."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"The most valuable features are the protection against ransomware and phishing."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"The most valuable feature for us is the DNS-based protection."
"It analyzes the domain security helps us implement the securest policy."
"The setup was very easy and straightforward."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The most valuable feature is that we can use it as a proxy."
"This appliance gives me good visibility in the userbase and their activities."
"It also has high availability."
"Cisco is the best in giving technical support. There is no doubt about that."
"The most valuable feature is security."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"In terms of functionality, Forcepoint is the best web proxy available."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"For the most part, the solution, when set up correctly, works fine."
"Once deployed, the management console is simple and easy to use."
"The antiviral sandboxing."
"The spam filter is very effective."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"The solution's technical support is not very good."
"Security, overall, can always be improved."
"I would like to see DLP integration in the next release of this solution."
"Support for multiple domains is important to us."
"I would like to see a graphical representation of the entire network."
"It would be useful if they had a malware protection engine running inside their own VM."
"This solution does not give us full, 360-degree protection."
"I would like to see integration with SecurNX in the future."
"The solution is not very compatible with other products."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"They need a better graphical interface, and they need a better ISE mechanism."
"The licensing model needs to be more flexible."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"In the on-premises version, I don't like the deployment and structuring of the device."
"Sometimes attacks or a new ransomware gets through."
"We have a lot of false positives, which is one area that can be improved."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
Pricing and Cost Advice
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"Our costs were negotiated, and they are okay."
"Our licensing fees are on a yearly basis."
"Licensing fees are paid on a yearly basis."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"The licensing part for Umbrella is really flexible."
"The pricing is too high."
"When you compare the price of this solution to the price of FortiGate, it's high."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"Licensing fees are based on the number of users."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"The licensing is not expensive."
"The price of this product should be reduced to make it more competitive."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
Questions from the Community
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Top Answer: It also has high availability.
Top Answer: Licensing fees are based on the number of users.
Top Answer: There are some problems with this solution but it's not related to this product. If a user wants to use it for other… more »
Top Answer: The antiviral sandboxing.
Top Answer: The pricing of the solution is okay. We pay licensing fees but the cost depends on the package that we take. There are… more »
Top Answer: The issues we have are more around organizational issues between us and Forcepoint. We don't have problems with the… more »
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Also Known As
|OpenDNS||Cisco WSA, Cisco Web Security||Forcepoint SWG, Websense Web Security, Forcepoint TRITON|
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).
|Websense Web Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources. It has more than 100 security and filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.|
Learn more about Cisco Umbrella
Learn more about Cisco Web Security Appliance
Learn more about Forcepoint Secure Web Gateway
|Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim||New South Wales Rural Fire Service, Caixa Seguradora||Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota|
Financial Services Firm23%
K 12 Educational Company Or School9%
Consumer Goods Company9%
Comms Service Provider29%
Computer Software Company28%
No Data Available
Financial Services Firm15%
Computer Software Company31%
Comms Service Provider22%
K 12 Educational Company Or School4%
See our list of best Web Security Gateways vendors.