We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and GoToAssist based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"It has very good performance in delivering 3D applications over WAN."
"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
"The App is the most valuable feature."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"This is a very stable solution which you can feel confident using."
"For the most part, overall stability is what you would expect."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
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"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"The product’s customization feature needs improvement."
"Pricing and technical support needs improvement."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"There have been many issues with stability."
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"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
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Earn 20 points
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while GoToAssist is ranked 25th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while GoToAssist is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas GoToAssist is most compared with LogMeIn Rescue, TeamViewer, Microsoft Remote Desktop Services, GoToMyPC and LogMeIn Pro.
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