We performed a comparison between GoToAssist and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"The product saves time."
"I like that it works. In most cases, it's predictable. You know what you get."
"The performance is one of the main features of this solution."
"Everything is really good and it works well."
"The installation of Microsoft Remote Desktop Services was easy."
"Microsoft Remote Desktop Services is scalable."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"It is a stable product."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"Microsoft should be more compatible with other operating system."
"It could offer better security for enterprises."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"The stability could be improved."
"I would say it's expensive as there similar products available for free."
"The solution should have better security."
"It could be more user-friendly."
"The price is too high."
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GoToAssist is ranked 25th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews. GoToAssist is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, LogMeIn Pro and Splashtop Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access.
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