We performed a comparison between Citrix Endpoint Management and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"Intune enables us to manage our devices from anywhere."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The product is capable of acting in many different ways to help secure architecture."
"We have seen improvements in compliance management on the devices."
"The utmost importance lies in mobile security and its performance."
"The security features work well."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The solution provides us with data protection."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"There are items that require improvements. One is the controls from iOS."
"The pricing could be improved."
"It would be better if they can reduce the cost of the license."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"No option to do end-to-en macOS management. Slow implementation of policies."
"There should be more focus on mobile device security and integration."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Support for inventory management of Apple devices should be added."
"Requires integrating with ABM before enabling some of the features."
"The product does not work well in iOS."
"The setup should be made easier."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"For Sophos Mobile, it is difficult to get good support."
"We encounter issues while working with iOS."
"It could be more secure."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Citrix Endpoint Management is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and IBM MaaS360. See our Citrix Endpoint Management vs. Sophos Mobile report.
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