Compare Citrix Virtual Apps and Desktops vs. TeamViewer Tensor

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Most Helpful Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: March 2021.
475,291 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The shadow feature is extraordinary and helps a lot when supporting remote users.""The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""Stable product with straightforward setup.""This is a very stable solution which you can feel confident using.""You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low.""I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients.""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."

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"This product is very simple to use and you can connect whether you are behind a firewall or not."

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Cons
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""We would like to be able to provide VDI, a full desktop, to each of our users.""Pricing can be lower and roaming profiles need to be fixed to work consistently.""For us, pricing is the most important feature to improve.""The product should expand its capabilities for integrating with other environments.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""There are a lot of shortfalls with supporting printing over XenApp.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
"I suggest using the concurrent user licensing scheme.""A perpetual enterprise license costs approximately $300 USD.""The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue.""Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process.""The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after.""The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license.""Citrix is a mid-range cost solution compared to some others out there.""In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

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"The pricing is a little bit on the higher side."

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Questions from the Community
Top Answer: In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for… more »
Top Answer: In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many… more »
Top Answer: I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value… more »
Top Answer: This product is very simple to use and you can connect whether you are behind a firewall or not.
Top Answer: The pricing is a little bit on the higher side.
Top Answer: We would like to have an option to create subgroups, where only members of the subgroup have access to the other members. As it is now, anybody in a group can see all of the other members. Having the… more »
Ranking
2nd
out of 32 in Remote Access
Views
18,829
Comparisons
13,422
Reviews
18
Average Words per Review
1,467
Rating
8.8
11th
out of 32 in Remote Access
Views
2,734
Comparisons
1,613
Reviews
1
Average Words per Review
314
Rating
9.0
Popular Comparisons
Also Known As
XenDesktop, XenApp (Citrix Virtual Apps)
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Overview

Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

Offer
Learn more about Citrix Virtual Apps and Desktops
Learn more about TeamViewer Tensor
Sample Customers
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
GE Oil & Gas, Android Police, Smartlaunch
Top Industries
REVIEWERS
Financial Services Firm15%
Computer Software Company15%
Insurance Company12%
Energy/Utilities Company12%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Media Company7%
Government5%
VISITORS READING REVIEWS
Computer Software Company23%
Comms Service Provider22%
Manufacturing Company6%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise21%
Large Enterprise56%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise12%
Large Enterprise72%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: March 2021.
475,291 professionals have used our research since 2012.

Citrix Virtual Apps and Desktops is ranked 2nd in Remote Access with 19 reviews while TeamViewer Tensor is ranked 11th in Remote Access with 1 review. Citrix Virtual Apps and Desktops is rated 8.8, while TeamViewer Tensor is rated 9.0. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Amazon Appstream, Microsoft Remote Desktop Services, TeamViewer and Citrix Workspace, whereas TeamViewer Tensor is most compared with TeamViewer, Splashtop Remote Support, TeamViewer Pilot, Microsoft Remote Desktop Services and BeyondTrust Remote Support.

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