Compare Comarch Customer Experience Management vs. OpenText ECM

Comarch Customer Experience Management is ranked 21st in Customer Experience Management while OpenText ECM is ranked 1st in Customer Experience Management with 2 reviews. Comarch Customer Experience Management is rated 0, while OpenText ECM is rated 9.6. On the other hand, the top reviewer of OpenText ECM writes "Scalability is great. We can extend areas horizontally and vertically". Comarch Customer Experience Management is most compared with , whereas OpenText ECM is most compared with SharePoint, IBM FileNet and Documentum.
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Ranking
Views
10
Comparisons
3
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
9,503
Comparisons
6,944
Reviews
2
Average Words per Review
207
Avg. Rating
9.5
Top Comparisons
Compared 36% of the time.
Compared 14% of the time.
Compared 13% of the time.
Also Known As
Comarch CEMLivelink ECM
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Comarch
OpenText
Overview

Comarch Customer Experience Management (CEM) plays an overarching role in service monitoring and service quality management, transforming service management by providing an insight into customers’ perceptions of services provided by telecoms operators. It helps network providers make the leap from network/resource-centric operations to customer-focused ones, delivering effective telecom customer experience management tools.

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

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Learn more about OpenText ECM
Sample Customers
MTSKUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company39%
K 12 Educational Company Or School12%
Comms Service Provider8%
Manufacturing Company6%
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