Compare Comarch Field Service Management vs. Freshdesk

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Top Answer: The organization that is possible with other departments is the solution's most valuable aspect.
Top Answer: In terms of features, I can't think of anything that's lacking. It's a solid solution. I've only been using the solution for four months. It hasn't been long enough for me to know everything about the… more »
Top Answer: We primarily use the solution for issue ticketing.
Ranking
31st
Views
19
Comparisons
5
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
Views
2,635
Comparisons
2,174
Reviews
1
Average Words per Review
297
Avg. Rating
10.0
Popular Comparisons
Compared 23% of the time.
Compared 17% of the time.
Compared 5% of the time.
Compared 4% of the time.
Also Known As
Comarch FSM
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Comarch
Freshworks
Overview

Comarch FSM is the field service management software, necessary for every service providing company. An efficient field service solution is required to support various areas including service order placement, scheduling, technician assignment depending on skills and availability, route optimization, equipment allocation as well as service level agreements and reports management. Comarch FSM is a complete field service management solution for staffing, scheduling and managing field force.

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
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Sample Customers
Orange, Viasat, Vectra, Warta, KrukHonda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company29%
Retailer11%
Comms Service Provider9%
K 12 Educational Company Or School7%
Comarch Field Service Management is ranked 31st in Field Service Management while Freshdesk is ranked 2nd in Field Service Management with 1 review. Comarch Field Service Management is rated 0.0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". Comarch Field Service Management is most compared with , whereas Freshdesk is most compared with JIRA Service Desk, ServiceNow, ManageEngine ServiceDesk Plus, Microsoft Dynamics CRM and Freshservice.

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We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.