We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The implementation is nice and easy."
"The initial setup is easy and the deployment is quick."
"It's definitely improved the help-desk servicing, et cetera."
"Remote access and detailed monitoring help us support our equipment."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"The most value we get from this solution is that everything is on a patch cycle."
"The database is great. It's a nicely ordered database."
"This product saves us a lot of time and increases our efficiency."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"I like the tool's incident response and security patching."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"I would say Tanium is the best tool for vulnerability management."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"The security features are very valuable."
"The interrogation piece was the most valuable feature because it was very detailed."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"Technical support was helpful."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"Scheduling of automation could be improved and made more simple."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Their support needs to be better."
"We had some issues with the solution's OS upgrade."
"The solution needs to improve the reporting and tracking capabilities."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution can give a lot of false positives."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The reporting could be improved."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Tanium is ranked 36th in Endpoint Protection Platform (EPP) with 15 reviews. ConnectWise Automate is rated 7.4, while Tanium is rated 7.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Datto Remote Monitoring and Management, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and ServiceNow Discovery.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
