We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest advantage of ServiceNow is the value that it brings."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"The initial setup is pretty straightforward."
"We can scale the solution."
"It's a single system of record and it captures the relationships."
"Stability-wise, I feel it is a good product."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"I would say Tanium is the best tool for vulnerability management."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The interrogation piece was the most valuable feature because it was very detailed."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"I like the tool's incident response and security patching."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"The solution is too high priced."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"Without improvement in the patters, applications can't be discovered"
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"Tanium’s scalability could be improved."
"The most painful thing is the interface. It's a bit unclear sometimes."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"The reporting could be improved."
"The solution lacks mobility."
"We had some issues with the solution's OS upgrade."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews while Tanium is ranked 9th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic, Lansweeper and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and BigFix. See our ServiceNow Discovery vs. Tanium report.
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