Compare ConnectWise Control vs. GoToMyPC

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ConnectWise Control Logo
2,362 views|1,487 comparisons
GoToMyPC Logo
3,970 views|3,436 comparisons
Most Helpful Review
Find out what your peers are saying about ConnectWise Control vs. GoToMyPC and other solutions. Updated: November 2020.
447,654 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""You can bring up a command prompt remotely and execute commands without having to disturb the user."

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"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations.""The solution is very quick to set up.""I can do anything from a remote desktop as if I were sitting at my own PC.""The technical support is good.""The installation is almost instant."

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Cons
"The solution is a little bit complicated when you want to implement it.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""I really didn't care for the onboarding process and it is something that should be improved."

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"If the PC is hung then it requires a reboot.""Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.""The pricing has tripled in a small amount of time and there is not three times better service."

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Pricing and Cost Advice
"We pay $3,000 USD for the service, yearly upfront."

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"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services.""It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."

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Questions from the Community
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Top Answer: The solution is very quick to set up.
Top Answer: We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services.
Top Answer: Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.
Ranking
8th
out of 31 in Remote Access
Views
2,362
Comparisons
1,487
Reviews
2
Average Words per Review
961
Avg. Rating
8.5
7th
out of 31 in Remote Access
Views
3,970
Comparisons
3,436
Reviews
3
Average Words per Review
311
Avg. Rating
9.0
Popular Comparisons
Compared 24% of the time.
Compared 16% of the time.
Compared 2% of the time.
Compared 59% of the time.
Compared 10% of the time.
Also Known As
ScreenConnect
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ConnectWise
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Overview

ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer's programs and applications, read and send email, edit files and access network resources as if you were sitting in front of it.
Offer
Learn more about ConnectWise Control
Learn more about GoToMyPC
Sample Customers
Jon Rosen SystemsThe Lubitz Financial Group, Stitely & Kartsetter PLLC
Top Industries
REVIEWERS
Hospitality Company18%
Health, Wellness And Fitness Company18%
Construction Company9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider14%
Construction Company6%
K 12 Educational Company Or School6%
VISITORS READING REVIEWS
Computer Software Company19%
Comms Service Provider13%
Government9%
K 12 Educational Company Or School9%
Company Size
REVIEWERS
Small Business65%
Midsize Enterprise20%
Large Enterprise15%
No Data Available
Find out what your peers are saying about ConnectWise Control vs. GoToMyPC and other solutions. Updated: November 2020.
447,654 professionals have used our research since 2012.
ConnectWise Control is ranked 8th in Remote Access with 3 reviews while GoToMyPC is ranked 7th in Remote Access with 3 reviews. ConnectWise Control is rated 8.6, while GoToMyPC is rated 9.0. The top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". On the other hand, the top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". ConnectWise Control is most compared with TeamViewer, LogMeIn Pro, Microsoft Remote Desktop Services, BeyondTrust Remote Support and Webex, whereas GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro and Citrix Virtual Apps and Desktops. See our ConnectWise Control vs. GoToMyPC report.

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