We performed a comparison between CyberArk Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The initial setup is straightforward. It takes me up to an hour and a half."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"I'm not sure what needs improvement. It is a good platform."
"The OpenID features could improve in CyberArk Identity."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The solution could be easier to use and I found it to be very complex involving many steps."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"They could improve their UI and make everything more user-friendly."
"The user interface could be improved."
"More integrations would be better."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. CyberArk Identity is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and ForgeRock.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
