2019-10-16T06:52:00Z

What needs improvement with Salesforce Identity?

1

Please share with the community what you think needs improvement with Salesforce Identity.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
Guest
22 Answers

author avatar
Top 5LeaderboardReal User

The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.

2021-04-14T19:33:24Z
author avatar
Top 20LeaderboardReal User

It takes time to learn the interface and all of the functions. For people who don't have a background in SalesForce, they will need at least one week on hand training to learn of the features. The interface should be simplified and the dashboard has a lot of options but could be improved. In the next release, I would like to see one single dashboard to allow the company that we are dealing with as a partner to have a way to be engaged with them as a top team between the two companies. Two different companies would be working at the same company with the same targets.

2019-10-16T06:52:00Z
Find out what your peers are saying about MicroStrategy Usher vs. Salesforce Identity and other solutions. Updated: July 2021.
523,230 professionals have used our research since 2012.