Please share with the community what you think needs improvement with Salesforce Identity.
What are its weaknesses? What would you like to see changed in a future version?
The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms.
It takes time to learn the interface and all of the functions. For people who don't have a background in SalesForce, they will need at least one week on hand training to learn of the features. The interface should be simplified and the dashboard has a lot of options but could be improved. In the next release, I would like to see one single dashboard to allow the company that we are dealing with as a partner to have a way to be engaged with them as a top team between the two companies. Two different companies would be working at the same company with the same targets.
What do you like most about Salesforce Identity?
Thanks for sharing your thoughts with the community!