We performed a comparison between SailPoint IdentityIQ and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"User provisioning and the role management features are good."
"Security and administration for any new/current access."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"One of the most valuable aspects of SailPoint is its open integration interface."
"The most valuable feature for our customers and for us is the identity data warehouse."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"I would like for the next release to have a more user-friendly interface."
"I think that the onboarding framework could be improved."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"It is not readily available and cannot be downloaded from the net."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. SailPoint IdentityIQ is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager, whereas Salesforce Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.
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