We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most valuable feature for our customers and for us is the identity data warehouse."
"The solution is very good at the management of the identity lifecycle."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"The solution is pretty stable and simple to use."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The solution is stable and reliable."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The security permission inside Omada needs improvement. It's tricky to set up."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"I would like to search on date fields, which is not possible now."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The connectors are far too manual. This needs to be automated a bit."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The report functionality and dashboard of the access manager could be improved."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"The solution, in general, is quite expensive."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"It is licensed per managed user per year."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"It is a costly solution. Its cost, for sure, should be reduced."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.
SailPoint is the leader in identity security for the cloud enterprise. We’re committed to protecting businesses from the inherent risk that comes with providing technology access across today’s diverse and remote workforce. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, and ensuring that each worker has the right access to do their job, no more, no less. With SailPoint at the foundation of their business, our customers can provision access with confidence, protect business assets at scale and ensure compliance with certainty.
Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.
SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 9 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 1 review. SailPoint IdentityIQ is rated 8.2, while Salesforce Identity is rated 9.0. The top reviewer of SailPoint IdentityIQ writes "End-to-end Identity Management and Access Governance solution that shows why its a Market leader". On the other hand, the top reviewer of Salesforce Identity writes "Customizable, easy installation, easy to use, and great user experience". SailPoint IdentityIQ is most compared with CyberArk Privileged Access Manager, Saviynt, ForgeRock, Microsoft Identity Manager and Varonis Data Governance Suite, whereas Salesforce Identity is most compared with Okta Workforce Identity, Azure Active Directory and Saviynt.
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