We performed a comparison between CyberArk Privileged Access Manager and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"It is an extremely scalable solution."
"This solution is quite stable."
"The most valuable feature is Special Monitoring."
"The product is for hardening access and making the organization more secure, therefore reducing chances of a breach."
"CyberArk PAM can be easily automated."
"DVR like video recording and text-based recording for easier audits."
"It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
"Workforce Identity's best features include its user-friendliness and easy setup."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The solution so far has been very stable."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"The initial setup is easy."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"The initial setup has room for improvement to be more straightforward."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"Online help needs to be looked into with live agent support."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"In some setup cases, there are issues with attributes not going in properly."
"The product does not offer enough integration capabilities."
"The guest user access could be improved."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"It can have more API integrations."
"There should be automated aggregation and complete classification processes included in it."
"The integration with third-party tools needs to be improved."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 56 reviews. CyberArk Privileged Access Manager is rated 8.8, while Okta Workforce Identity is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Google Cloud Platform Cloud Identity-Aware Proxy. See our CyberArk Privileged Access Manager vs. Okta Workforce Identity report.
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