Rodney DapilmotoSystems Admin Analyst 3 at CPS Energy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The technical support is good."
"The most valuable feature is Special Monitoring."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"It has a very good response time."
"The most valuable feature is the set of out-of-the-box connectors."
"Good features are the RBAC and UI customization."
"Understanding what a customer is using, what they are looking for, and allowing permissions is a challenge. We use the information we get in order to understand the behavior of the customer beyond the security and to understand what they have been doing in the last month. It's a nice way to understand what is attracting the customer and what they are clicking. That could be implemented by using this kind of application."
"The most important feature is the connectors. Without the connectors, it can do nothing."
"The solution is quite stable once you are able to overcome the bugs"
"It's a stable and scalable solution."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"There is a bit of a learning curve, but it's a pretty complex solution."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"The cost of this product needs to be reduced."
"The user interface experience needs to be improved."
"Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"The initial setup is quite complex. The user interface is just awful. It's not user-friendly or intuitive at all."
"The product design has some complications for doing some use cases. I would like to see easier onboarding of applications and easier ways to plugin the customization codes."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The price of this solution is quite reasonable."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"Pricing is quite high and it could be improved."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"The cost of support and upgrading to the next release are both expensive."
"The price is based on the number of users per year."
CyberArk is the trusted expert in privileged access management and a global leader Identity Security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.
Oracle Identity Governance reduces the total cost of ownership for organizations by empowering user self-service, simplifying audit and compliance tasks and automating IT operations. By delivering a comprehensive platform for access request, role lifecycle management, access certification, closed loop remediation and privileged account management, Oracle Identity Governance is a solution that address today's requirements and enables organizations to quickly adapt to emerging requirements. Oracle Identity Governance suite provides many benefits, including: Increased end user productivity, Increased IT productivity and automation of provisioning tasks, accelerated useronboarding and stringent controls over sensitive access to shared privileged accounts, Reduced total cost and risk and Increased efficiency.
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management with 15 reviews while Oracle Identity Governance is ranked 6th in Identity Management (IM) with 7 reviews. CyberArk Privileged Access Manager is rated 8.2, while Oracle Identity Governance is rated 6.2. The top reviewer of CyberArk Privileged Access Manager writes "Provides simplicity and ease of implementation for the right level of security controls". On the other hand, the top reviewer of Oracle Identity Governance writes "Enables us to understand a customer's interests but it is missing a lot ". CyberArk Privileged Access Manager is most compared with BeyondTrust Endpoint Privilege Management, Thycotic Secret Server, Azure Active Directory, SailPoint IdentityIQ and Cisco ISE (Identity Services Engine), whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, ForgeRock, Microsoft Identity Manager and Saviynt.
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