We performed a comparison between Trend Micro Apex One and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Cynet offers strong ransomware protection and an intuitive interface. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Customers generally think Cynet is affordable and a good value for its features.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer Trend Micro Apex One over Cynet. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while they said Cynet's integration and network monitoring capabilities have room for improvement.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The setup is pretty simple."
"This is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"We are very satisfied with the level of performance we get."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"I like that it is possible to use the solution to check more information about the users' devices."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"The initial setup is not that tough. It's easy."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"We've found the technical support to be very helpful overall."
"I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
"Vulnerability management is a valuable feature that I enjoy."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"Linux servers are not supported."
"I think the technical support could be better."
"Automation could be improved, and orchestration could be added to the features."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"A support center in Asia is needed."
"An administration feature will be useful for Cynet."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Some of the updates still require a complete reboot of the system."
"We have received many complaints about how slow the system is on the first day of implementation."
"Whether the license is monthly or annual depends on the deal of the company."
"Trend Micro Apex One could improve by having better integration in the future."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"In the next release, I would like to see IBS included in OfficeScan."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. Cynet is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and Check Point Harmony Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our Cynet vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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