Anonymous UserSecurity Officer at a healthcare company
Anonymous UserProduct Manager at a comms service provider
Anonymous UserManager Cyber Security (Technical) at a government
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The most valuable feature is that we can use the solution right out of the box without too much configuration."
"Automatic scanning and cleaning of viruses is the best and most valuable feature helping this tool to thrive. If any viruses are found, they are cleaned automatically."
"We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
"It's absolutely free to use."
"The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
"The patch management is very easy, as it can be done automatically or added to a schedule."
"Provides good vulnerability assessment."
"It is easy to install and use requiring little maintenance but applying updates."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"The most valuable features are the vulnerability protection and virtual patching."
"The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."
"The general anti-virus on offer is the solution's most valuable aspect."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"No down time in terms of the backend having to be updated because it's on cloud."
"The solution is very simple to use and easy to deploy."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"With increase of cyber threats and cybersecurity issues, I would recommend that the product be developed like an AI product with more features which can counter any threat in the coming eras."
"There is no behavior analytics for devices and endpoints. There is no behavior-based protection."
"The anti-ransomware features need to be improved upon."
"I would like to have a dashboard that shows an overview of the results for the enterprise."
"I would like to see better integration with their other security products to give better visibility from a higher level."
"The GUI is very complex and could be more user friendly."
"It is inexpensive but could be cheaper like anything else."
"Could channel video more efficiently."
"I think the one place where we like where they lacking is in a unified style dashboard."
"The reports are not eye-catching from the customer's point of view, which is something that should be improved."
"The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients."
"Some of the updates still require a complete reboot of the system."
"The integration capabilities of the solution could be improved."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The product is free of charge and comes integrated into Windows."
"The solution is free."
"This product is included in the pricing for Windows."
"If you don't purchase the advanced threat protection then there is no additional charge."
"It is affordable and comes in the Office 365 bundle."
"Microsoft Defender ATP is expensive."
"I pay for it through the Windows Professional or Standard license. It is a one-time cost for me, and I use the same license."
"When compared with other vendors, the pricing is very high."
"Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
"The price is reasonable."
"Its pricing was good. It is very competitive with all the other vendors."
"Compared to other products on the market, I think that the pricing is reasonable."
"The price is very good compared to other products."
"We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."
"Licensing fees are paid on a yearly basis."
"The cost of this solution is mid-level; not cheap nor expensive."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.
Microsoft Defender for Endpoint is ranked 5th in Endpoint Protection for Business (EPP) with 63 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 41 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". On the other hand, the top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". Microsoft Defender for Endpoint is most compared with CrowdStrike Falcon, Symantec End-User Endpoint Security, Cortex XDR by Palo Alto Networks, SentinelOne and Webroot Business Endpoint Protection, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Smart Protection and McAfee Endpoint Security. See our Microsoft Defender for Endpoint vs. Trend Micro Apex One report.
See our list of best Endpoint Protection for Business (EPP) vendors.
We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.