We performed a comparison between Dell CloudIQ and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Has really nice roll-up dashboards."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"The tool for forecasting capacity is valuable."
"The solution has been stable."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"We have a lot of teams using Splunk and they would be blind without it."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The flexibility to develop and consolidate many solutions into one platform is great."
"In terms of improvement, they should enhance the product range."
"PowerScale is the only file system offered and that is limiting."
"Supporting legacy systems is an area that can be improved."
"The reporting capabilities of this solution could be improved."
"Doesn't do well in terms of integrating with technologies other than Dell."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The solution should integrate more features in NEAP."
"I believe the refresh time should be faster."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
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Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Dell CloudIQ is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Dell CloudIQ vs. Splunk ITSI (IT Service Intelligence) report.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
