Compare Dell Wyse vWorkspace vs. Splashtop Remote Support

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Quotes From Members

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Pricing and Cost Advice
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.

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The licensing fees are less than $400 per year.

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Questions from the Community
Top Answer: Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.
Top Answer: While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per… more »
Top Answer: The two problems that I have with LogMeIn are: * Sales is very eschewed when they come to negotiating an agreement. * The billing team was poor when fixing their billing mistake and customer service… more »
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Top Answer: The solution is very fast.
Top Answer: The solution should add more options and tools for shortcuts, administration, etc. The solution should add more server storage or a cloud extension for saving items.
Top Answer: We primarily use the solution to help support external customers.
Popular Comparisons
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LogMeIn
Dell EMC
Splashtop
Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

Wyse vWorkspace is Dell's application and desktop virtualization solution software, also known as a connection broker. vWorkspace lets you deploy a blended model of VDI, OS image streaming, application layering, and terminal server technology - precisely addressing needs of different user groups, while reducing the average cost per user.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

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Learn more about LogMeIn Rescue
Learn more about Dell Wyse vWorkspace
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Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.Parkdale Secondary College, Aurora Public Schools, Gemeente Groningen, AgreeYa Solutions, University of YorkToyota, AT&T, Isuzu, Goodwill
Top Industries
REVIEWERS
Healthcare Company29%
Retailer29%
Energy/Utilities Company14%
Manufacturing Company14%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider11%
Government7%
K 12 Educational Company Or School6%
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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2020.
437,064 professionals have used our research since 2012.
Dell Wyse vWorkspace is ranked 21st in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 2 reviews. Dell Wyse vWorkspace is rated 0.0, while Splashtop Remote Support is rated 8.0. On the other hand, the top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". Dell Wyse vWorkspace is most compared with Devolutions Remote Desktop Manager, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops , TeamViewer and ConnectWise Control, whereas Splashtop Remote Support is most compared with Parallels Access, GoToMyPC, Check Point Remote Access VPN, ConnectWise Control and Dameware Remote Support.

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