We performed a comparison between OpenText Documentum and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"OpenText Documentum has improved availability and performance in our organization."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature is that the documents are kept secure."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The stability is very good."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Data extraction and auto-classification are great features."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"I would like to see performance improvements, especially regarding slow response times."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"An area that needs to improve is how to reduce storage space on the AWS site."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The Transformation Designer of KTA can be made better."
"Kofax should improve its handwritten extractions."
"Table line item extraction is not possible through Quick Capture."
"Sometimes there isn't enough accuracy when it comes to extracts."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The product's console version is old. It should also improve its forum."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. OpenText Documentum is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
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