We performed a comparison between DX Unified Infrastructure Management and NetApp Cloud Insights based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is reliable when it comes to monitoring."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It is very scalable."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"The solution is easy to deploy."
"The visibility and assistance with security vulnerabilities are valuable."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"The solution is 98 percent stable."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"DX UIM's reporting and customization need to be improved."
"It is a little complex to use versus other softwares."
"They need to continue to advance the filter capabilities, and provide more input fields."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Currently lacks a mobile application which would be helpful."
"The support is not very quick."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"The first level of NetApp's technical support could be improved."
"Their pricing model needs improvement."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The visualization needs some improvement because there are occasional delays while the system queries information."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while NetApp Cloud Insights is ranked 27th in IT Infrastructure Monitoring with 12 reviews. DX Unified Infrastructure Management is rated 8.2, while NetApp Cloud Insights is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of NetApp Cloud Insights writes "It helps with login monitoring and troubleshooting". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas NetApp Cloud Insights is most compared with Datadog, Dell CloudIQ, Zabbix, IBM Turbonomic and ServiceNow IT Operations Management. See our DX Unified Infrastructure Management vs. NetApp Cloud Insights report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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