We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product's initial setup phase is very easy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The most valuable feature of this solution is the management."
"The solution's features and pricing are pretty good."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"The overall security capability of the product is pretty reliable."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"The most valuable feature is the behavior monitoring."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"It's made it easier for us to monitor the security environment in general."
"The most favorable features have been behavior monitoring and zero-day threat protection."
"Apex One includes a built-in fine-grained DLP solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"The solution should address emerging threats like SQL injection."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"Everything has some kind of room for improvement."
"The solution should offer more security surrounding blacklisted websites."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"We have found that this product is a bit heavy on the endpoints."
"The security features need improvement."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"The application and web controls have room for improvement."
"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and CrowdStrike Falcon. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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