Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The features that I find most valuable are the MIR (Mandiant Incident Response) for checks on our inbound security."
"We see ROI in the sense that we don't have to react because it stops anything from hurting the network. We can stop it before we have a bigger mess to clean up."
"Its ability to find zero-day threats, malware and anything malicious has greatly improved my customer's organization, especially for protecting the users' browser."
"Before FireEye, most of the times that an incident would happen nobody would be able to find out where or why the incident occurred and that the system is compromised. FireEye is a better product because if the incident already happened I know that the breach is there and that the system is compromised so we can take appropriate action to prevent anything from happening."
"The scalability has not been a problem. We have deployed the product in very high bandwidth networks. We have never had a problem with the FireEye product causing latency issues within our networks."
"It allows us to be more hands off in checking on emails and networking traffic. We can set up a bunch of different alerts and have it alert us."
"Application categorization is the most valuable feature for us. Application filtering is very interesting because other products don't give you full application filtering capabilities."
"The most valuable feature is the view into the application."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"Tech support is good."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The most valuable feature is bandwidth control."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The world is currently shifting to AI, but FIreEye is not following suit."
"Cybersecurity posture has room for improvement."
"The problem with FireEye is that they don't allow VM or sandbox customization. The user doesn't have control of the VMs that are inside the box. It comes from the vendor as-is. Some users like to have control of it. Like what type of Windows and what type of applications and they have zero control over this."
"It doesn't connect with the cloud, advanced machine learning is not there. A known threat can be coming into the network and we would want the cloud to look up the problem. I would also like to see them develop more file replication and machine learning."
"The initial setup was complex because of the nature of our environment. When it comes to the type of applications and functions which we were looking at in terms of identifying malicious threats, there would be some level of complexity, if we were doing it right."
"I would love to see better reporting. Because you can't export some of the reports in proper formats, it is hard to extract the data from reports."
"Based on what we deployed, they should emphasize the application filtering and the web center. We need to look deeper into the SSM inspection. If we get the full solution with that module, we don't need to get the SSM database from another supplier."
"A better depth of view, being able to see deeper into the management process, is what I'd like to see."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"It also needs better integration with other applications as well. There are some restrictions."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
Pricing and Cost Advice
"Pricing and licensing are reasonable compared to competitors."
"The pricing is a little high."
"Because of what the FireEye product does, it has significantly decreased our mean time in being able to identify and detect malicious threats. The company that I work with is a very mature organization, and we have seen the meantime to analysis decrease by at least tenfold."
"There are some additional services that I understand the vendor provides, but our approach was to package all of the features that we were looking to use into the product."
"We're partners with Cisco so we get a reasonable price. It's cheaper than Palo Alto in terms of licensing."
"FireEye is comparable to other products, such as HX, but seems expensive. It may cause us to look at other products in the market."
"When I compare this solution to its competitors in the market, I find that it is a little expensive."
"The user fee is not as high but the maintenance fee is expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Our monthly fee is around R3000."
Questions from the Community
Top Answer: The most valuable feature is MVX, which tests all of the files that have been received in an email.
Top Answer: It would be very helpful if there were better integration with other solutions from other vendors, such as Fortinet and Palo Alto. They should be sharing their threat database and information. For… more »
Top Answer: We use FireEye to protect our web and email traffic.
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Earn 20 points
out of 23 in Advanced Threat Protection
Average Words per Review
out of 26 in Web Security Gateways
Average Words per Review
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Compared 11% of the time.
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Compared 31% of the time.
Compared 11% of the time.
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Compared 1% of the time.
Also Known As
FireEye Network Security is an advanced threat protection and breach detection platform that provides industry leading threat visibility and protection against the world’s most sophisticated and damaging attacks. By leveraging FireEye’s unique technologies and threat intelligence, FireEye Network Security detects what other security solutions miss, providing holistic security from the perimeter to the network core.
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
Learn more about FireEye Network Security
Learn more about Zscaler Internet Access
|FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems||Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group|
Financial Services Firm33%
Computer Software Company34%
Comms Service Provider13%
Financial Services Firm7%
Computer Software Company33%
Comms Service Provider20%
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