ForgeRock Reviews

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Jean-Michel Repond
Real User
System manager at Tribunal fédéral suisse
May 07 2020

What is most valuable?

In the beginning, it was open-source as opposed to other solutions like IBM. We used Solaris IDM and we had to merge with another product and we chose this because, in our company, open-source software is the main solution.

How has it helped my organization?

We were using Solaris IDM system, Solaris sells an IDM system and there was a big migration telling us where to go. They told us to rewrite the IDM solution and we saw which other solutions there were out there. We found this solution and we found someone who could create a proof of concept and we… more »

What needs improvement?

It's hard to speak with ForgeRock. It's very expensive. I find that it's quite expensive for just an open-source system. Support is quite expensive. We are only 300 users. It would make sense for a big company but for a little company, it's quite expensive.

What other advice do I have?

I would rate it a seven out of ten. I would recommend trying it. Do a proof of concept. Every company is different. Management is different, you have to find a local company that can support you. The interface is quite lively but I don't think that it's possible to have UI that's compatible with the… more »
AmitJoshi
Real User
Manager at a consultancy with 10,001+ employees
Nov 04 2019

What is most valuable?

The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent.

How has it helped my organization?

For our client, which we are deploying for, the solution seems to be offering them really great value.

What needs improvement?

The identity management model needs a bit of improvement. The solution should work on offering more automation.

What's my experience with pricing, setup cost, and licensing?

You need to negotiate the pricing, so how expensive or affordable it ends up being depends on each individual contract.

What other advice do I have?

Currently, we are working under the Agile model. I would advise others to assess the product first based on their requirements. There are multiple models, so they need to be sure to choose the best option for them. Otherwise, they will end… more »
Find out what your peers are saying about ForgeRock, Microsoft, OneLogin and others in Access Management. Updated: August 2020.
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Reseller
President at a tech services company with 11-50 employees
Sep 18 2020

What is most valuable?

ForgeRock has CIAM with leading and innovative solutions. ForgeRock is DevOps and cloud ready.

What needs improvement?

Automatic Deployment needs improvement. It could be made easier. In the next release, I would like it to be easier to use, easier to deploy, and more implementation-friendly.

What's my experience with pricing, setup cost, and licensing?

It's a bit pricey and could be more competitive.

Which solution did I use previously and why did I switch?

I have worked with many other solutions such as CA, IBM, Oracle, and Ping Identity.

What other advice do I have?

If you are thinking of using this solution then you should find a service provider who is trained. Troubleshooting skills like performance tuning are important. It's a bit costly, so you should make it pluggable so that you can switch… more »
Consultant
Solution Architect at a tech services company with 51-200 employees
Nov 08 2019

What is most valuable?

The most valuable features are that it is easy to manage and it's stable.

What needs improvement?

They should improve the solution by including functionality for reporting. There are several log sites, but many are very difficult. In the next release of this solution, I would like to see reporting features added, and also they can simplify their log-site because it's very difficult to manage.

What other advice do I have?

If a customer is looking for an identity management solution, then, I can't recommend it, but if they are asking for an access management product then I can strongly recommend this solution. I would rate this solution an eight out of ten.

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User Assessments By Topic About ForgeRock

Find out what your peers are saying about ForgeRock, Microsoft, OneLogin and others in Access Management. Updated: August 2020.
437,208 professionals have used our research since 2012.

ForgeRock Questions

What is ForgeRock?

Open source provisioning solution for real-time user management life cycle automation.
Also known as
ForgeRock Identity Platform, ForgeRock OpenIDM
ForgeRock customers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
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