ForgeRock Pros and Cons

ForgeRock Pros

VK
reviewer1258380
Technology Solutions Leader at a outsourcing company with 10,001+ employees
Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.
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JR
Jean-Michel Repond
System manager at Tribunal fédéral suisse
We create and define the permissions and configurations for the users.
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Mohamed Yassine Benomar
Cyber Security Consultant at a tech company with 10,001+ employees
Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.
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Find out what your peers are saying about ForgeRock, Microsoft, Okta and others in Access Management. Updated: May 2021.
501,151 professionals have used our research since 2012.
AmitJoshi
Manager at a consultancy with 10,001+ employees
The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent.
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Sami Alsouri
Identity and Access Manager at Freiberufler
I like the intelligent authentication feature.
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DY
reviewer1247040
President at a tech services company with 11-50 employees
ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.
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EY
reviewer708018
Solution Architect at a tech services company with 51-200 employees
The most valuable features are that it is easy to manage and it's stable.
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ForgeRock Cons

VK
reviewer1258380
Technology Solutions Leader at a outsourcing company with 10,001+ employees
We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.
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JR
Jean-Michel Repond
System manager at Tribunal fédéral suisse
I find that it's quite expensive for just an open-source system. Support is quite expensive.
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Mohamed Yassine Benomar
Cyber Security Consultant at a tech company with 10,001+ employees
It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.
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Find out what your peers are saying about ForgeRock, Microsoft, Okta and others in Access Management. Updated: May 2021.
501,151 professionals have used our research since 2012.
AmitJoshi
Manager at a consultancy with 10,001+ employees
The identity management model needs a bit of improvement.
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Sami Alsouri
Identity and Access Manager at Freiberufler
It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.
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DY
reviewer1247040
President at a tech services company with 11-50 employees
Automatic Deployment needs improvement. it could be made easier.
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EY
reviewer708018
Solution Architect at a tech services company with 51-200 employees
They should improve the solution by include reporting.
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Find out what your peers are saying about ForgeRock, Microsoft, Okta and others in Access Management. Updated: May 2021.
501,151 professionals have used our research since 2012.