Raj BartakkeDirector Customer Success and ServiceNow Practice Lead at CoreSphere, LLC
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is available over the cloud and is easy to manage."
"My favorite feature is the application vulnerability scanner."
"The technical support from Swimlane is very good."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"The threat intelligence module needs a better dashboard."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"The initial setup and deployment are complex."
"This product is a good value for the money."
Earn 20 points
ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.
Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, Swimlane maximizes the incident response capabilities of over-burdened and understaffed security operations.
Swimlane was founded to deliver scalable innovative and flexible security solutions to organizations struggling with alert fatigue, vendor proliferation and chronic staffing shortages. Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response.
ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews while Swimlane is ranked 13th in Security Orchestration Automation and Response (SOAR) with 1 review. ServiceNow Security Operations is rated 9.0, while Swimlane is rated 0.0. The top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". On the other hand, the top reviewer of Swimlane writes "Customizable and has good technical support, but the initial setup is complicated". ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Proofpoint Threat Response and Fortinet FortiSOAR, whereas Swimlane is most compared with Palo Alto Networks Cortex XSOAR, Splunk Phantom, Siemplify, Fortinet FortiSOAR and Rapid7 InsightConnect.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.