ServiceNow Security Operations Reviews

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Philip Lord
Real User
Sr. Global PLM Project Manager at a manufacturing company with 5,001-10,000 employees
Mar 12 2018

What is most valuable?

Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.

How has it helped my organization?

It has deployed a process framework to support a commonly unstructured security operations team.

What needs improvement?

Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.

What other advice do I have?

Definitely a slick solution based on the ServiceNow platform. It is easy to learn, deploy, and administer. A good array of integration options to the most popular security discovery tools, and integration with the rest of the ServiceNow platform provides huge benefits.

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What is ServiceNow Security Operations?

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

ServiceNow Security Operations customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

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