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Top Review
Find out what your peers are saying about IBM Resilient vs. ServiceNow Security Operations and other solutions. Updated: September 2021.
542,029 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is simple to use and to integrate with IBM QRadar.""Its flexibility is the most valuable.""It's really simple and has a flexible interface.""The solution is very easy to use.""The UBA, User Behavior Analytics, is very good."

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"The solution is available over the cloud and is easy to manage.""My favorite feature is the application vulnerability scanner."

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Cons
"The implementation could be a bit simpler.""Its price needs improvement.""The integration could be improved so that it is easy to integrate with other solutions.""The product needs a bit more development.""The initial setup is complex."

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"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The threat intelligence module needs a better dashboard.""They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

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Pricing and Cost Advice
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Questions from the Community
Top Answer: The solution is very easy to use.
Top Answer: The pricing is pretty good, however, the downside is that it is not a very mature product. When a company needs a playbook, they have to create one, and then they have to pay someone for that service… more »
Top Answer: The product needs a bit more development. We've had some compatibility issues that need to be resolved. There needs to be a bit more research done into that to figure out why it won't work. For… more »
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Ranking
Views
3,921
Comparisons
2,681
Reviews
5
Average Words per Review
401
Rating
7.3
Views
4,827
Comparisons
3,278
Reviews
3
Average Words per Review
479
Rating
9.0
Comparisons
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Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

Offer
Learn more about IBM Resilient
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Sample Customers
Golden Living, Health Equity, USA Funds
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider22%
Financial Services Firm10%
Media Company4%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider13%
Financial Services Firm10%
Energy/Utilities Company7%
Find out what your peers are saying about IBM Resilient vs. ServiceNow Security Operations and other solutions. Updated: September 2021.
542,029 professionals have used our research since 2012.

IBM Resilient is ranked 6th in Security Orchestration Automation and Response (SOAR) with 5 reviews while ServiceNow Security Operations is ranked 7th in Security Orchestration Automation and Response (SOAR) with 3 reviews. IBM Resilient is rated 7.2, while ServiceNow Security Operations is rated 9.0. The top reviewer of IBM Resilient writes "Easy to use with good stability but needs more documentation". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk Phantom, Fortinet FortiSOAR, IBM Cloud Pak for Security and Siemplify, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, FireEye Helix, Proofpoint Threat Response and Fortinet FortiSOAR. See our IBM Resilient vs. ServiceNow Security Operations report.

See our list of best Security Orchestration Automation and Response (SOAR) vendors.

We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.