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Most Helpful Review
Find out what your peers are saying about Splunk, Critical Start, McAfee and others in Security Orchestration Automation and Response (SOAR). Updated: October 2020.
442,986 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is simple to use and to integrate with IBM QRadar.""Its flexibility is the most valuable."

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"The solution is available over the cloud and is easy to manage.""My favorite feature is the application vulnerability scanner."

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Cons
"The implementation could be a bit simpler.""Its price needs improvement."

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"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The threat intelligence module needs a better dashboard.""They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

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Pricing and Cost Advice
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"This product is a good value for the money."

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Questions from the Community
Top Answer: The solution is simple to use and to integrate with IBM QRadar.
Top Answer: Talk to our pre-sales consultants.
Top Answer: IBM Resilient helps the company to automate responses against cyber-attacks using dynamic playbooks by sending actions to other IT solutions like firewalls, antivirus, Microsoft Teams, etc. The… more »
Top Answer: The solution is available over the cloud and is easy to manage.
Top Answer: The pricing in the industry is competitive. There are multiple vendors with the same enterprise-level solutions. Initially, the pricing was okay, but we can see they are starting to increase their… more »
Top Answer: The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much… more »
Ranking
Views
4,509
Comparisons
3,429
Reviews
2
Average Words per Review
367
Avg. Rating
7.0
Views
4,760
Comparisons
3,300
Reviews
3
Average Words per Review
479
Avg. Rating
9.0
Popular Comparisons
Compared 31% of the time.
Compared 5% of the time.
Compared 4% of the time.
Compared 4% of the time.
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IBM
ServiceNow
Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

Offer
Learn more about IBM Resilient
Learn more about ServiceNow Security Operations
Sample Customers
Golden Living, Health Equity, USA FundsDXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Top Industries
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider17%
Media Company7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider16%
Media Company6%
Energy/Utilities Company4%
Find out what your peers are saying about Splunk, Critical Start, McAfee and others in Security Orchestration Automation and Response (SOAR). Updated: October 2020.
442,986 professionals have used our research since 2012.
IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 2 reviews while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. IBM Resilient is rated 7.0, while ServiceNow Security Operations is rated 9.0. The top reviewer of IBM Resilient writes "Simple to use and integrates with IBM QRadar, but the configuration Need lot of hard work". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". IBM Resilient is most compared with Splunk Phantom, Palo Alto Network Cortex XSOAR, Fortinet FortiSOAR, Cyberbit SOC 3D and Siemplify, whereas ServiceNow Security Operations is most compared with Palo Alto Network Cortex XSOAR, Splunk Phantom, Proofpoint Threat Response, Swimlane and FireEye Helix.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.