We performed a comparison between Google Workspace and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable."
"The solution helps us to collaborate."
"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."
"The most valuable feature of the solution is email."
"I use Keep to assign tasks to a team of programmers, which is very easy."
"G Suite Enterprise is user-friendly, and the technical toolkits and other information are on the website. Additionally, the technical documents are comprehensive."
"Users can work anywhere with an internet connection."
"The Hangouts feature is the most valuable aspect of the solution for us."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"The backup and storage management features of Zimbra Collaboration are valuable."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The configuration is simple."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"We can control all the data in my IT infrastructure."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."
"There's a bit of a learning curve."
"The user interface, especially on Google Drive, could be better."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"Integrating Copilot with Google Workspace is slightly difficult."
"Google Workspace needs to be more flexible, like Microsoft Excel."
"Less customizations than there used to be."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The solution could improve by making it easier to use."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"The tool should improve its multi-cloud feature."
"There are some security issues."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Google Workspace is rated 8.2, while Zimbra Collaboration is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, Google Cloud Storage and Google Drive Enterprise, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. Zimbra Collaboration report.
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