Muhammad Shoaib BhattiCoFounder/CTO at a tech services company
Anonymous UserSolution Manager at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"It is for emails, and it seems to work okay."
"The most valuable feature is being able to assign an individual a task."
"We have found the solution to be stable."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The web interface is powerful and easy to use."
"The stability is good and keeps getting better with each new update."
"Good email solution and it's open-source."
"I would prefer an anti-malware functionality in at least the basic version."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"This product is too complex to use."
"The solution should have a stand-alone application instead of us having to go through an internet browser."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could use more integration with third-party tools."
"There are some security issues."
"We have an enterprise agreement for licensing."
"The price of the solution could be less expensive."
"There is a license required for the solution and it is paid annually."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
Microsoft Exchange Online is ranked 6th in Email Applications with 5 reviews while Zimbra Collaboration is ranked 3rd in Email Applications with 4 reviews. Microsoft Exchange Online is rated 7.2, while Zimbra Collaboration is rated 7.6. The top reviewer of Microsoft Exchange Online writes "Massive storage capacity with 100 GB per user mailbox". On the other hand, the top reviewer of Zimbra Collaboration writes "It is light to manage and low-cost, but lacks storage management". Microsoft Exchange Online is most compared with G Suite Enterprise, IceWarp, Amazon WorkMail, Kerio Connect and HCL Notes, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Kerio Connect and HCL Notes. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.