We performed a comparison between Gusto and Sage People based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."
"The solution's initial setup was straightforward."
"The report builder and dashboard builder are very, very good."
"The most valuable feature of Sage People is the integration with our payroll system."
"I guess I would say maybe that it is a more robust system."
"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."
"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."
"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."
"The user interface is not great."
"The budget module does not work. Sage People need to maybe make it more user-friendly."
"Its stability could be better."
"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."
"The integration with our payroll system could improve. However, it is managed by another company."
"Its technical support could have been better."
Gusto is ranked 14th in Benefits Administration with 3 reviews while Sage People is ranked 8th in Benefits Administration with 15 reviews. Gusto is rated 7.0, while Sage People is rated 7.8. The top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". On the other hand, the top reviewer of Sage People writes "Highly customizable, robust, and access to helpful online community". Gusto is most compared with Sequoia People Platform and Namely, whereas Sage People is most compared with Workday, PeopleSoft, SAP SuccessFactors and SAP HCM. See our Gusto vs. Sage People report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
