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Compare HappyFox vs. Spiceworks

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HappyFox Logo
200 views|172 comparisons
Spiceworks Logo
3,565 views|2,441 comparisons
Top Review
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
542,267 professionals have used our research since 2012.
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Top Answer: It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.
Top Answer: In terms of visibility features, there was one thing I didn't like about Spiceworks. Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network… more »
Top Answer: We use Spiceworks for IT ticketing. The main users are me and my staff, which includes two other people. We serve about 60 or 70 other people who submit tickets via email. They don't use Spiceworks to… more »
Ranking
37th
out of 55 in Help Desk Software
Views
200
Comparisons
172
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 55 in Help Desk Software
Views
3,565
Comparisons
2,441
Reviews
4
Average Words per Review
730
Rating
7.5
Comparisons
Learn More
Overview
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about HappyFox
Learn more about Spiceworks
Sample Customers
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
No Data Available
REVIEWERS
Manufacturing Company14%
Construction Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company22%
Government8%
Educational Organization5%
Company Size
No Data Available
REVIEWERS
Small Business49%
Midsize Enterprise30%
Large Enterprise21%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
542,267 professionals have used our research since 2012.

HappyFox is ranked 37th in Help Desk Software while Spiceworks is ranked 14th in Help Desk Software with 5 reviews. HappyFox is rated 0.0, while Spiceworks is rated 6.8. On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". HappyFox is most compared with ServiceNow, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, ServiceNow, Nagios Core and JIRA Service Management.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.