Compare HappyFox vs. Spiceworks

HappyFox is ranked 28th in Help Desk Software while Spiceworks is ranked 8th in Help Desk Software with 2 reviews. HappyFox is rated 0, while Spiceworks is rated 9.6. On the other hand, the top reviewer of Spiceworks writes "Great asset management features in a free solution that's easy to set up". HappyFox is most compared with Freshdesk, JIRA Service Desk and Zendesk, whereas Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI.
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CA Service Desk Manager Logo
4,255 views|1,811 comparisons
HappyFox Logo
306 views|257 comparisons
Spiceworks Logo
4,241 views|2,711 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
379,241 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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379,241 professionals have used our research since 2012.
Top Comparisons
Compared 43% of the time.
Compared 19% of the time.
Compared 19% of the time.
Compared 35% of the time.
Compared 12% of the time.
Compared 7% of the time.
Also Known As
Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight
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CA (A Broadcom Company)
Tenmiles
Spiceworks
Overview

Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.

Learn More: https://www.ca.com/us/products...

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about CA Service Desk Manager
Learn more about HappyFox
Learn more about Spiceworks
Sample Customers
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, StefaniniWarner Bros., Lowe's, Whirlpool, Kindling, SennheiserBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
REVIEWERS
Healthcare Company29%
Financial Services Firm20%
Government8%
Pharma/Biotech Company4%
VISITORS READING REVIEWS
Software R&D Company19%
Insurance Company11%
Transportation Company11%
Comms Service Provider11%
No Data Available
REVIEWERS
Manufacturing Company12%
Local Government8%
Non Profit8%
K 12 Educational Company Or School8%
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
379,241 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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