ServiceNow vs Spiceworks

ServiceNow is ranked 1st in Help Desk Software with 77 reviews vs Spiceworks which is ranked 6th in Help Desk Software with 6 reviews. The top reviewer of ServiceNow writes "The ability to take the whole organization and put it in one place is valuable". The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". ServiceNow is most compared with Micro Focus Service Manager, BMC Remedy and Zendesk. Spiceworks is most compared with Zabbix, Nagios XI and JIRA Service Desk. See our ServiceNow vs Spiceworks report.
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Most Helpful Review
Anonymous avatar x60
SystemsAdmin480
Servicenow vs. spiceworks report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about ServiceNow vs. Spiceworks and others in Help Desk Software
254,210 professionals have used our research since 2012.

Quotes From Members Comparing ServiceNow vs Spiceworks

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Servicenow vs. spiceworks report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about ServiceNow vs. Spiceworks and others in Help Desk Software
254,210 professionals have used our research since 2012.
Ranking
RANKING
Views
58,048
Comparisons
23,941
Reviews
78
Followers
1,994
Avg. Rating
8.9
Views
13,931
Comparisons
6,330
Reviews
10
Followers
814
Avg. Rating
7.6
Top Comparisons
Top Comparisons
Bmc logo80x80
Compared 5% of the time.
Zendesk logo
Compared 5% of the time.
See more ServiceNow competitors »
Zabbix logo twitter bigger
Compared 7% of the time.
3gaoi2h254k0canb4hxj 400x400
Compared 6% of the time.
Charlie cmyk cyan
Compared 2% of the time.
See more Spiceworks competitors »
Website/Video
Website/VideoServiceNow
  • Vendor 7971 screenshot 1515865204
Spiceworks
  • Vendor 8037 screenshot 1519505248
OverviewQuestionmark icon
Overview

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Sample Customers
Sample CustomersAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Healthcare Company
15%
Financial Services Firm
12%
Insurance Company
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
19%
Energy/Utilities Company
7%
Manufacturing Company
7%
Pharma/Biotech Company
6%
REVIEWERS
Manufacturing Company
13%
Non Profit
9%
K 12 Educational Company Or School
9%
Retailer
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
10%
Midsize Enterprise
11%
Large Enterprise
79%
VISITORS READING REVIEWS
Small Business
14%
Midsize Enterprise
21%
Large Enterprise
65%
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
33%
Midsize Enterprise
38%
Large Enterprise
30%
Servicenow vs. spiceworks report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about ServiceNow vs. Spiceworks and others in Help Desk Software
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254,210 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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