Syed Hasan BadshahSalesforce Solution Architect at Systems Limited
Brahim JdidouSAP Hybris Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"There is a good community of developers for the platform."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Hybris offers a platform designed for speed."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"There is space to have better communication with other kinds of platforms."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"There is always room for improvement with any solution."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"Hybris is not currently using microservices."
"There are no significant upfront license costs."
"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The price is too high."
Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 4 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 3 reviews. Salesforce Commerce Cloud is rated 8.2, while SAP Hybris Commerce is rated 8.6. The top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". On the other hand, the top reviewer of SAP Hybris Commerce writes "Powerful and agile end-to-end solution". Salesforce Commerce Cloud is most compared with CloudCraze Commerce, Magento, Oracle ATG, Shopify and Oracle Commerce Cloud, whereas SAP Hybris Commerce is most compared with Oracle ATG, Magento, Shopify, HCL Digital Commerce and Elastic Path. See our SAP Hybris Commerce vs. Salesforce Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.