Salesforce Commerce Cloud Competitors and Alternatives

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Read reviews of Salesforce Commerce Cloud competitors and alternatives

Divs Chauhan
Real User
Salesforce Solutions Architect at Kcloud Technologies
Oct 25 2020

What is most valuable?

Salesforce offers the best features and functionality which are developed and refined over many years to provide a highly customized e-commerce experience. It is mostly for clients who are more into… more »

How has it helped my organization?

Let me tell you about one of my clients: the basic premise of the solution is to enable the organization to do what it typically does best. It helps to create the platform, as much as possible… more »

What needs improvement?

The revenue share model is very attractive to organizations — strong product profit margins, from which to fund the license fee. This commerce model is not as appealing to high volume, low margin… more »

What's my experience with pricing, setup cost, and licensing?

If I talk about the cost of using the platform as realized as a revenue share, meaning that the client effectively funds the platform from OPEX rather than CAPEX, then there are no significant upfront… more »

What other advice do I have?

You could say, Salesforce Commerce Cloud is like a cloud-based software as a service, e-commerce solution. If you find Salesforce Commerce Cloud a compelling proposition, chances are, you will… more »

Which other solutions did I evaluate?

I have worked with Shopify, some of my customers were using Shopify and Salesforce Sales Cloud, not the Commerce Cloud in that case. They were managing everything on the Shopify website and they… more »
Joaquin Arcardini
Real User
Salesforce Programmer at Freelancer
Oct 26 2020

What is most valuable?

Multilanguage support means that this product will operate in English, Chinese, or whatever language is required. The translation feature is available, depending on the region, and it is quite useful for me as well as my customers. The… more »

What needs improvement?

When a company buys a license for Salesforce Commerce Cloud, it is almost impossible to handle all of the features. This is why there is a high demand for developers or people who can educate the team on how to use it and how to configure… more »

What's my experience with pricing, setup cost, and licensing?

Customers for this product normally purchase in bulk because it's not a cheap license.

Which solution did I use previously and why did I switch?

Some of my customers use other platforms and products. For example, they might use the Salesforce Community edition, Salesforce Cloud, or something else. I have worked with a couple before the Salesforce environment. They were based mainly… more »

What other advice do I have?

If I had to choose, I don't know if I would select Salesforce Commerce Cloud. Perhaps for medium to large companies, I would. However, for smaller companies with between 15 and 100 users, I believe that I would go with another product. One… more »
Get our free report covering CloudCraze Commerce, SAP, Adobe, and other competitors of Salesforce Commerce Cloud. Updated: October 2020.
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