FranciscoSosa GarciaRPA Architect & RPA Product Owner at Francisco Sosa
Anonymous UserDigital Strategy Manager at a energy/utilities company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The interface is simple, user-friendly, and very intuitive."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The most valuable features for my client are timing and scheduling."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I actually quite liked the no-coding functionality."
"The pricing is excellent. I would give them perfect marks in that regard."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"Power Automate has allowed us to simplify the business process and improve operational efficiency."
"This product is a really easy-to-use solution for quickly developing prototypes."
"Power Automate is not complex and is very easy-to-use in deploying most development projects."
"For people who already use Office 365, Power Automate is very easy to integrate and use."
"Power Automate is intuitive and easy to use."
"The most valuable feature is the ability and ease of linking multiple connectors within the same flow."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The OCR for Hebrew text needs to be improved."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard."
"There is an RPA feature gap between this solution and other more mature products."
"If the product had onscreen help, it would be easier to learn and use."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"Compared to other RPA solutions, there is a little bit of a feature gap."
"The licensing model is difficult to understand and is something that should be improved."
"I would like to have chatbot assistance available, where you can open it and receive help on the spot."
"All the services on the Microsoft platform are great. If we want to try something like with SharePoint or Azure or the 365 CRM, then we can't with the everyday community edition of the Microsoft Power Automate. It would be a good thing if there was some sort of trial period. Let's say you have 14 days. That way, can log into the loading screen with Power Automate, and get to utilize services like SharePoint, OneDrive, 365 CRM or etc. to see if they like them. It would be a good way for Microsoft to cross-sell or up-sell."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"This solution is bundled with our Office 365, so there is no additional licensing fee."
"You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."
"Power Automate is a much less expensive product than the competition."
"There are many different ways to license it."
"This solution can save money when used for simple tasks specifically using only Microsoft products."
"There is zero licensing cost. It comes with our Microsoft Office subscription."
"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."
"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
Anonymous UserAnalyst, Intelligent Automation at a financial services firm
Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.
HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 9 reviews while Microsoft Power Automate is ranked 5th in Robotic Process Automation (RPA) with 47 reviews. HelpSystems AutoMate is rated 7.6, while Microsoft Power Automate is rated 7.4. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". HelpSystems AutoMate is most compared with UiPath, Ansible, Blue Prism, Automation Anywhere (AA) and WinAutomation by Softomotive, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive and ProcessRobot by Softomotive. See our HelpSystems AutoMate vs. Microsoft Power Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.