Microsoft Power Automate Overview

Microsoft Power Automate is the #5 ranked solution in our list of best RPA tools. It is most often compared to UiPath: Microsoft Power Automate vs UiPath

What is Microsoft Power Automate?

Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.

Microsoft Power Automate is also known as Power Automate, Microsoft Flow.

Microsoft Power Automate Buyer's Guide

Download the Microsoft Power Automate Buyer's Guide including reviews and more. Updated: February 2021

Microsoft Power Automate Customers

SNCF, Air France, Avanade

Microsoft Power Automate Video

Pricing Advice

What users are saying about Microsoft Power Automate pricing:
  • "This solution can save money when used for simple tasks specifically using only Microsoft products."
  • "The licensing cost for us at this time is between $8 and $20 per user, per month."
  • "You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."

Microsoft Power Automate Reviews

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Vinai Sankunni
IT Team Lead at Kantar
Real User
Top 20
Sep 13, 2020
An RPA specifically for Microsoft applications, but very limited in process complexity and integrations

What is our primary use case?

The reason why we are using this product is that we like to use it where we have automation projects specifically for Microsoft products. We can automate to improve productivity and for those applications and simple tasks, it is easy to use. For example, suppose I get my email with Outlook. There are certain times I will get specific Excel files from a pre-determined output which I have to always place into a particular SharePoint folder. From there, some other automation gets triggered and the file is processed in a certain way. Those are the sort of things we can automate with Power… more »

Pros and Cons

  • "The most valuable feature is that it is very easy to use."
  • "The tasks that can be automated are limited to Microsoft applications only."
  • "Any task that is automated needs to be very simple. This tool does not seem to handle complicated tasks very well."

What other advice do I have?

I have a few comments and advice for people considering the addition of RPA in their workflows. I would suggest that they do as much streamlining of their processes as possible. If they can get smaller things up and running by creating the process with a simple tool it may help their efficiency as well as their bottom line. When you go for big tools like UiPath and all the other robust RPA solutions, the cost of creating those smaller processes will be higher than they need to be. If people have a Microsoft Enterprise license, they could actually use the Power Automate tool to make their…
reviewer1225296
Practice Principal - Cloud and Automation at a tech services company with 51-200 employees
Real User
Jan 7, 2021
Integrates well with other Microsoft products but there are many features lacking and it is not scalable

What is our primary use case?

Internally, we're doing a lot of workflow automation. This includes creating documents inside of SharePoint, updating SharePoint lists, taking templates in Microsoft Word, and then pulling data from SharePoint to populate different fields in the Word doc using the approval workflows. When somebody is done reviewing a document, they click a button, and then it goes to the next person in the workflow. It sends me emails, sends notifications, posting from an email, stripping out all of the extra content in the text message, manipulating it, and then posting it to Microsoft teams, channels.

Pros and Cons

  • "The integrations that are built into Power Automate for those different Microsoft functions are good."
  • "When compared to other workflow automation tools out there, it's just not as mature."

What other advice do I have?

Use it for basic workflows, but I wouldn't recommend it for anything that is mission-critical. I don't think that it is ready for mission-critical type processing. It's a good product. They just have a lot of functionality they need to add. People have posted on their feature request board, and on their community board. The vast population that is using it asks for the same features. They are either very slow to implement those features or they are not interested. I would rate this solution a six out of ten.
Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
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reviewer1268505
Digital and E-Business Analyst at a construction company with 5,001-10,000 employees
Real User
Jan 31, 2020
Out-of-the-box connectors make it easy to use and it has good reporting

What is our primary use case?

Our primary use for this product is for the automation of manual tasks that may require some small integrations between systems. An example would be something like automatically sending an email from an action that is performed on our online system. Another might be writing data to our CRM database based on the input from an online form.

Pros and Cons

  • "This product is a really easy-to-use solution for quickly developing prototypes."
  • "If the product had onscreen help, it would be easier to learn and use."

What other advice do I have?

My advice to people who are considering implementing Microsoft Power Automate is that I think it is a really great tool that allows you to get started quickly on prototyping and integrating solutions that will simplify some redundant tasks. The best idea would be to just get started with it and experience what it can do. The biggest lesson we have learned from using Microsoft Power Automate is that there is just so much that is possible to automate. Thinking about the potential scope of what the tool can do, we now look at a problem and think that maybe we can use Power Automate to resolve the…
reviewer1391880
Smart Automation & RPA Tech Lead at a tech services company with 11-50 employees
Real User
Oct 31, 2020
Great automation capabilities, good drag and drop functionality, and easy to use

Pros and Cons

  • "The solution is pretty customizable. Even big automation tasks are done rather simply."
  • "While Microsoft has a way of integrating well with itself and its own internal tools, it could do more to include external options and add them to the mix."

What other advice do I have?

We're a Microsoft customer. We don't have a business relationship with the company. We're using the trial version of the cloud deployment model. We haven't paid for it yet as they have to do a benchmark within or the solution for some POCs on UiPath and on Power Automate to see the differences. In a lot of companies, they use Microsoft products. It's easy to demonstrate how it's important to have a Power Automate type of solution on hand. Overall, I'd rate the solution eight out of ten. Power Automate definitely offers the best automation scenarios due to the fact that it's a Microsoft product…
reviewer1342437
Director - Analytics and Data at a tech services company with 11-50 employees
Real User
Feb 25, 2021
Offers and easy setup and is stable and scalable

What is our primary use case?

I use the solution to not only automate processes but also to be an intermediary or a glue among the applications of Azure in the Microsoft universe.

Pros and Cons

  • "The product is very stable."
  • "It would be great if you could integrate outside of Microsoft environments."

What other advice do I have?

I'm not sure of which version of the solution it is. It's in the cloud and therefore constantly updated. I'm a consultant. I would advise, in general, around any tool, just be clear with the requirements. No matter what sophisticated tool you were using, if you're not clear about data, then the software is not going to work. I have customers where we have to make a data governance program or project first before we implement it. You have to be clear with all your data, with all the possible information that's part of your data path. Be clear about how efficient your processes are before you…
Sandesh Nagaraj
Head of Data & Analytics at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Jan 27, 2021
Stable with great templates and a familiar look and feel

What is our primary use case?

We primarily use the solution for automation purposes. It can offer an alternative desktop option, and therefore it can automate a lot of stuff. It's part of the application. It also can connect us to a number of data sources and that helps us a lot. However, it's difficult to get into specifics due to client privacy.

Pros and Cons

  • "There is an exhaustive amount of templates that users have access to."
  • "The solution is still maturing, and it's going to take time for that to happen."

What other advice do I have?

I'm using the latest version of the solution. We are a consulting organization, and we do help clients. We've helped large organizations. We don't have just one use case for this product. We have many. You can't build an application with this solution. This is more for automating within a department or in an area, for example, a finance area, where they have all sources lined up and it takes almost three or four days for an accountant to go through the data to create templates and updating templates, etc. Those kinds of things. This solution makes the processes happen faster. I'd recommend the…
LuisNavarrete
Solutions Architect at a tech services company with 501-1,000 employees
Real User
Top 20
Jan 26, 2021
Easy to use and intuitive with good flow features

What is our primary use case?

I primarily use the solution for automation. I also use it for invoicing.

Pros and Cons

  • "It's an intuitive product. It's not overly technical."
  • "The issue lies more in how you learn the solution. The information is very generalized. It could be extremely useful to have more specific information about how to use various features within the platform."

What other advice do I have?

We're a Microsoft partner. I have used Flows and it's very easy to use it, however, not in advanced terms. I'm not sure which version of the solution we're using. It's my understanding that it is the latest, however, I don't know the exact version number. I'd warn new users that they have to know about the concept of RPA. It's very difficult to get on board with this kind of solution if you don't know about RPA. You have to make everything step-by-step. You have to know how to make a diagram flow. You need to understand what comes first and what's in the middle, and what's next. In order to…
Scott Weiler
VP at Speridian Technologies
Real User
Top 20
Oct 21, 2020
An easy initial setup but lacks maturity and isn't very robust

What is our primary use case?

We have clients in a number of different industries. We were evaluating Power Automate for a hospital in Kansas City. We were looking at a couple of different use cases with regards to their vendor onboarding and some of the back-office processes.

Pros and Cons

  • "The initial setup is pretty easy."
  • "The solution lacks maturity."

What other advice do I have?

I'm using the latest version of the solution. We would typically evaluate the solution as an on-Cloud deployment. However, we would use either cloud or on-premises deployment models, depending on the situation. It's not implemented in our organization. We're a vendor or a partner. We provide services to implement it. I'd advise other organizations that if you are looking for industrial strength, I don't think this solution is quite it. However, if you're poking around and are going to use it lightly, it might be a way to venture into process automation. It would allow you to try it out without…
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Buyer's Guide
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